Christina DeSantos, MD, FACOG

Christina DeSantos MD headshot

Location

Advanced Center for Women’s Health at Providence
125 W Hague Road Suite 300
El Paso, TX 79902

Phone: (915) 225-2455
Fax: (915) 503-2114

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
154 Ratings
80 Comments

Education

  • University of Texas at El Paso B.S. Microbiology
  • University of Texas Houston, Medical School
  • Residency:  John Peter Smith Hospital, Ft. Worth, TX
  • Board Certified Fellow of the American College of Obstetrics and Gynecology

Services

  • Obstetrics (prenatal and childbirth)
  • Gynecology
  • Birth Control and family planning
  • Management of painful/heavy periods
  • Endometrial ablation
  • Abnormal pap smears

Languages:  English and Spanish

About me:

I am an El Paso native and graduated with a degree in Microbiology from the University of Texas at El Paso.  During my time there, I had the opportunity to participate in research in Maidugari, Nigeria; studying the effects of HIV in pregnancy.  This was my first exposure to obstetrics and it inspired me to pursue a career as an advocate for women’s health.  I am blessed to have a career that brings such joy to my life, and I treasure the long term relationships I am able to build with my patients and their families.  I look forward to treating my patients at the different stages throughout their lives, from adolescence through the post menopausal years.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Friendliness/courtesy of Care provider
4.8
Likelihood of recommending Care provider
4.8
Care provider efforts to include in decisions
4.7
Care provider explanations of prob/condition
4.8
Care provider concern for questions/worries
4.8
Patients' confidence in Care provider
4.8
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 31, 2019
there was a lot of paper work to fill out
Jul 31, 2019
love going to Dr. De Santos
Jul 31, 2019
went here for my 2 pregnancies wouldnt want any other Dr
Jul 31, 2019
very professional and they gave me lots of information about what I had asked about
Jul 26, 2019
it used to be faster, but I was informed that a new system was being implemented.
Jul 26, 2019
dr desantos is excellent-thorough, caring, easy to talk to.
Jul 26, 2019
wish there were weeked or evening appts
Jul 24, 2019
very great service was seen quickly
Jul 21, 2019
Dr. DeSantos is a great physician. She is knowledgeable. Her staff is very friendly.
Jul 19, 2019
I had a good experience with the Dr..she is patient and courteous, so is the staff in the registration area..Waiting is kind of long time. (waiting area)
Jul 19, 2019
It was a good experience
Jul 19, 2019
Good
Jul 19, 2019
It was a good experience, especially with Dr. De Santos, she is friendly and takes the time to listen. This is my second year and I will come back next year.
Jul 19, 2019
very accommodating
Jul 19, 2019
Kind!. makes u feel welcome and at ease. Willing to listen and help u. Love Her! Great Dr.
Jul 17, 2019
good experience
Jul 7, 2019
Staff was very polite/professional
Jul 2, 2019
waited almost 2 hrs.
Jun 18, 2019
2. No problem.
Jun 18, 2019
I really like *Dr. DeSantos. She is very patient and careful. I would recommend her to my friends.
Jun 16, 2019
the personnel is very courteous. I had a good experience.
Jun 11, 2019
Dr.Desantos was very professional and sweet. She takes the time to listen to the patient needs.
Jun 11, 2019
The nurse who assisted me was very helpful and genuinely caring.
Jun 10, 2019
good
Jun 10, 2019
good
Jun 10, 2019
good
Jun 10, 2019
good
Jun 10, 2019
good
Jun 10, 2019
good
Jun 8, 2019
good
Jun 8, 2019
good
Jun 8, 2019
good
Jun 8, 2019
good
Jun 8, 2019
good
May 29, 2019
Although I arrived early for my appointment and was the first scheduled patient for the afternoon, I had to wait over 45 minutes to be seen. I thought this was unusually excessive.
May 22, 2019
everything was great and at time I get out late so I would love it if they stayed open later.
May 22, 2019
Everything was great
May 22, 2019
wait time after my appt was a little to long but I understand it takes time to explain and answer questions so not an issue at all because I understand the delay.
May 22, 2019
she was very courteous and grear
May 17, 2019
Dr. De Santos and her staff have always been very professional and excellent with customer service. My experience every time I enter this office is a very good experience.
May 17, 2019
Dr. De Santos has always been a great provider. She takes her time and listens to your concerns. Dr. De Santos cares about her patient and always makes me feel comfortable when I have a concern. I always recommend Dr. De Santos and her staff.
May 17, 2019
front staff are always friendly and scheduling appointment are always quick.
May 17, 2019
Dr. De Santos has been my OBGYN since I was 16 years old and her nursing staff have always been courteous and have shown empathy. Nurse assistant Letty always calls you back within the same business day to resolve any issues or concerns.
May 17, 2019
staff has always been professional and always protect their patients
May 17, 2019
Dr. de santos is a wonderful doctor. I never feel rushed, and she has a beautiful smile!
May 17, 2019
I am so glad I have Dr de Santos as my doctor. I brag about her all the time!
May 17, 2019
they had just moved in to this facility. providence has a different questionnaire form so it took awhile to log in all of my information to the new system.
May 17, 2019
she was lovely
May 17, 2019
I always do.
May 15, 2019
I did have a long wait. That is all. Everything else was great.
May 15, 2019
paperwork was daunting
May 13, 2019
Staff is very friendly and helpful
May 13, 2019
Dr. DeSantos is very friendly, courteous and listened to my concerns. Throughout the my exam she described everything she was doing in detail. She discussed my proposed treatment of care and ordered the appropriate test. Very happy with my whole experience at the clinic will be recommending her 🙂
May 13, 2019
I really like the electronic check-in makes it so much easier and quicker. Thank you for adding this option 🙂
May 13, 2019
Front staff, nurses and doctors are very understanding, kind, and efficient
May 13, 2019
Dr. DeSantos is amazing. She is very courteous and takes time in answering all of my questions every time.
May 13, 2019
Overall a great experience
May 13, 2019
She took the time to answer my questions and go over test results
May 13, 2019
Two of my family members are patients! Always pleased with Dr. DeSantos services
May 8, 2019
I was told that medical information had to be re-entered into the new computer system, that was the reason for the long delay. Also, 5 patients had arrived at the same time.
May 5, 2019
Always a pleasure to come to my appointments. Staff is wonderful!
May 5, 2019
*Dr. DeSantos is awesome that I did recommend her to a friend who is pregnant as well.
May 5, 2019
They had to move so the system was pretty slow, but all in all it was good. It was a new system for the staff as well.
May 1, 2019
There was a lot of paperwork to fill out which took a while.
May 1, 2019
I had called beforehand to make sure Dr De Santos could do a procedure recommend by another doctor. I was told by the nurse that this could be done by her and I'd just need to come in for a consultation. I was charged $220 which was fine but then told that Dr De Santos actually doesn't do what I needed done. That was disappointing given that I spent a lot of money with the understanding that I could get this done. I wish the nurse had just told me I couldn't do it there.
Apr 24, 2019
the staff is very helpful.
Apr 19, 2019
Dr. Dr. Santos is very easy to talk to and I appreciate her concern and advice.
Apr 19, 2019
Dr. DeSantos apologized for the long wait.
Apr 19, 2019
good
Apr 19, 2019
good
Apr 19, 2019
good
Apr 19, 2019
good
Apr 19, 2019
good
Apr 18, 2019
always great customer service
Apr 18, 2019
picking Dr. De Santos as my OB/GYN was one of the best decision. She is just amazing
Apr 18, 2019
I always recommend Dr. De Santos. She is the best doctor I have ever been to.
Apr 17, 2019
Dr. DeSantos is very professional and very personable. I appreciate that she took extra time to explain a procedure to me as well as provide info on other non-invasive options. She's easy to talk to and as a patient, I get that she really cares.
Apr 17, 2019
I always have a good service when I see Dr DeSantos and her staff, bern a patient fir 6 years.
Apr 16, 2019
excellent staff ! dr. Desantos was very thorough and patient in answering my questions.
Apr 16, 2019
I realize my visit was longer than expected due to them being in a new office and having a new system.